By entering the premises, you are acknowledging that you know,understand and accept that photos/video are taken at The Santa Spot, and this material may be used, in whole or in part, of any marketing ,social media, or advertising used to promote The Santa Spot, without compensation or credit.
Purchasing a ticket indicates an understanding that there will be staging pieces, large trees, and other Holiday decorations that could cause harm if children are left unattended. It is the responsibility of parents to make sure their children stay safe in the experience setting, and parents are expected to watch their children at all times, and keep them from climbing, pulling or pushing on anything that could tip and cause them harm.
NO REFUNDS, NO EXCHANGES. Family session tickets are valid only for your immediate family; each family ticket is valid for up to two parents and two children. Extra tickets are available for additional children or grandparents, and are offered to keep costs down for large families so that all can enjoy the Santa Spot. The family tickets are not meant to be used to combine families. Violation of this policy will result in your tickets being voided with no refund.
All tickets are non-refundable once purchased. If for ANY reason you can not attend the session, you may transfer the ticket to another person and email Info@thesantaspot.com with the details and contact info of new family.
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