Terms of Service

Refunds:  There are no refunds or exchanges- although you are free to sell/gift your experience to someone else with 24 hours advance notice via email to info@thesantaspot.com.  In the case of last minute illness, you may transfer your ticket to the following season, provided the Santa Spot decides to operate.

Ticket Purchase: The family experience ticket is for one family-and is good for UP to two parents/guardians and two children within that family (no ticket needed for children under 12 months).  Additional adult and child tickets may be purchased at a nominal cost if you would like to bring a grandparent, or if you have more than two children. Please do not combine families under one ticket, or your ticket will be voided and you will not receive a refund.

Photos:  Photos and video will be taken during your event, and may be used in The Santa Spot’s marketing, on our website, or on our social media. By purchasing a family experience ticket, you acknowledge that you will not receive compensation for the use of these images, and that they may be used at the Santa Spot’s discretion.

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LOCATION

Better yet, see us in person!

We look forward to hosting you in our new space!

Libbie Mill – Midtown
We are in the Tanner Row Building

The Santa Spot

4900 Libbie Mill Boulevard, Suite 160, Richmond, VA 23230, United States
Info@thesantaspot.com

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